swete77 Privacy Policy — How We Handle Your Personal Data

1 Introduction

This Privacy Policy describes how swete77 ("we", "us", "our") collects, uses, stores, and protects the personal information of players who access and use the swete77 online gaming platform at swete77.com (the "Platform"). It applies to all Filipino players and any other users who register for or interact with the swete77 Platform.

By registering for a swete77 account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy, and that you consent to the collection and use of your personal information as described herein. If you do not agree with any part of this policy, please do not register for or use the swete77 Platform.

swete77 is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

This Privacy Policy should be read alongside the swete77 Terms and Conditions, which govern your overall use of the Platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions on data-related matters, this Privacy Policy takes precedence.

2 Personal Data We Collect

swete77 collects different categories of personal information depending on how you interact with the Platform. The main categories are outlined below.

swete77 does not intentionally collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless specifically required by law or responsible gaming obligations.

3 How We Collect Your Data

swete77 collects personal data through the following methods:

• Direct collection: Information you provide when registering for a swete77 account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical and usage data collected automatically by our systems when you access and interact with the swete77 Platform. This includes data collected via cookies and similar technologies (see Section 8 for details).
• Third-party sources: Identity verification information from KYC service providers, and payment data from payment processors including GCash, Maya, and banking partners. swete77 receives only the data necessary for the specific transaction or verification purpose.
• Regulatory sources: In limited circumstances, swete77 may receive information from regulatory bodies as part of our legal compliance obligations.

swete77 does not purchase personal data lists or receive data from social media platforms for the purpose of targeting players.

4 How We Use Your Personal Data

swete77 uses your personal information only for purposes that are lawful, specific, and directly related to providing and improving the Platform experience for Filipino players. Our primary purposes are:

• Account management: Creating and maintaining your swete77 account, verifying your identity, and managing your login credentials.
• Transaction processing: Processing your deposits and withdrawals via GCash, Maya, bank transfer, and card payment methods; recording your transaction history accurately.
• Game delivery: Providing access to JILI Slots, Live Casino, Pusoy, Bingo, Virtual Sports, Betting Odds, and all other games and features on the swete77 Platform.
• Promotions and bonuses: Administering promotions, bonus offers, and the Refer a Friend program correctly and fairly.
• Customer support: Responding to your enquiries, resolving complaints, and providing assistance with your account or transactions.
• Legal and regulatory compliance: Meeting our anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any other applicable legal duties.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, and other security threats.
• Responsible gaming: Monitoring gaming activity to identify potential problem gaming patterns and enabling responsible gaming tools in your account.
• Platform improvement: Analysing usage patterns and technical performance data to identify areas for improvement and to develop new features on swete77.
• Communications: Sending you account-related notifications, transaction confirmations, and — where you have opted in — promotional messages about swete77 offers.

5 How and When We Share Your Data

swete77 does not sell, rent, or trade your personal data to third parties. Data is shared only in the following specific circumstances:

• Payment processors: Your financial data is shared with payment service providers (including GCash, Maya, GrabPay, BDO, BPI, UnionBank, Visa, Mastercard, and other Philippine payment partners) to the extent necessary to process your transactions. These providers operate under their own data protection obligations.
• Identity verification providers: When you complete KYC verification, your identity documents and related data are processed by our approved third-party KYC service providers. This data is used only for the verification purpose.
• Technology and hosting partners: swete77 uses third-party infrastructure, hosting, and software providers to operate the Platform. These providers access data only as needed to deliver their contracted services and are bound by data processing agreements.
• Game providers: Limited technical data (such as session identifiers) may be shared with game providers (such as JILI) to deliver game content correctly. Game providers do not receive your full personal profile.
• Regulatory and law enforcement authorities: swete77 will disclose personal data to government authorities, regulators, or law enforcement where required by law, a court order, or regulatory direction. We will inform you if we are legally required to do so, unless prohibited from doing so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of swete77's business, personal data held by swete77 may be transferred as part of that transaction. Affected players will be notified in advance.

All third parties that swete77 shares data with are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared.

6 How Long We Keep Your Data

swete77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our operational obligations. The general retention principles we follow are:

• Active accounts: Personal data is retained for the full duration that your swete77 account is active and in good standing.
• Closed accounts: Following account closure, swete77 typically retains core account and transaction records for a minimum of five (5) years in accordance with anti-money laundering regulations and potential dispute resolution requirements.
• Communications and support records: Customer support correspondence is retained for up to three (3) years following the last interaction.
• Technical and usage data: Aggregated and anonymised technical data may be retained indefinitely for Platform improvement purposes. Identifiable technical logs are retained for up to twelve (12) months.

When personal data is no longer required for any purpose and the relevant retention period has passed, swete77 will securely delete or anonymise the data in accordance with our data disposal procedures.

7 How We Protect Your Data

swete77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit using Transport Layer Security (TLS) protocols between your device and the swete77 Platform.
• Encryption of sensitive stored data, including financial and identity information, using industry-standard algorithms.
• Strict access controls ensuring that swete77 staff can access personal data only on a need-to-know basis for their specific role.
• Regular security assessments and vulnerability testing of the Platform infrastructure.
• Staff training on data protection obligations and secure handling of personal information.
• Incident response procedures to address and contain any data security events promptly.

While swete77 takes all reasonable precautions, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, swete77 will notify affected players and relevant authorities as required by law.

8 Cookies and Tracking Technologies

swete77 uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure experience. A cookie is a small data file stored on your device by your browser when you visit a website.

swete77 does not use third-party advertising cookies or sell data derived from cookie tracking to advertisers.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the swete77 Platform — some features may not work correctly without them.

9 Your Data Rights

As a swete77 player and a data subject under Philippine data protection law, you have the following rights regarding your personal data. swete77 is committed to honouring these rights promptly and without unnecessary barriers.

To exercise any of these rights, please contact the swete77 support team at support@swete77.com with your registered email address and the specific request. swete77 will respond within a reasonable timeframe and may need to verify your identity before acting on the request.

swete77 will not charge a fee for processing most rights requests. In the rare event of a manifestly unfounded or excessive request, a reasonable fee may apply — but we will always tell you in advance.

10 Minors and Age Verification

The swete77 Platform is strictly for adults aged 21 and above. swete77 does not knowingly collect personal data from persons under the age of 21.

As part of the registration process, swete77 requires players to confirm that they are of legal age. swete77 may request age verification documents at any stage to enforce this requirement. Any account found to belong to a person under 21 will be immediately closed, and any funds held within it will be handled in accordance with our Terms and Conditions.

If you believe that a minor has registered on the swete77 Platform or has provided personal information, please contact us immediately at support@swete77.com so we can take appropriate action.

11 Changes to This Privacy Policy

swete77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered swete77 players via email or an in-platform notification where the changes are significant.
• Where required by law, seek fresh consent for any new processing activities that were not covered by the previous version of this policy.

We encourage you to review this Privacy Policy periodically. Your continued use of the swete77 Platform after an updated policy is published constitutes your acceptance of the updated terms, to the extent permitted by law.

Previous versions of this Privacy Policy are archived and available on request from the swete77 support team.

12 Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or how swete77 handles your personal data, please reach out to us. We take privacy enquiries seriously and aim to respond promptly.

• Email: support@swete77.com
• Subject line: Please use "Privacy Request" or "Data Enquiry" so we can route your message to the right team.
• Support hours: 24 hours a day, 7 days a week
• Related pages: Terms and Conditions · Responsible Gaming · FAQ

When contacting us about a data rights request, please include your registered swete77 email address and a clear description of your request. We may need to verify your identity before acting on certain requests to protect your account security.